All bets placed on Leopardstown race at Betfair were deemed void following an investigation into technical problems during the event.
Betfair punters, who placed a bet or two on the renowned Leopardstown race this week, were disgruntled to find all their wagers void, after an investigation into technical glitch at the online sportsbook.
The technical problems resulted in a total of GBP 1,642,094 placed at 28/1 odds on Voler La Vedette – a number one contender to take the race. Clearly the odds weren’t right and Betfair would’ve been liable for hundreds of millions if the bets had to be matched.
An internal investigation into the problem resulted in Betfair declaring all bets on the event void, causing angry reactions from punters.
A customer services statement from Betfair reads: "Customers betting in-play on this race will have seen that Voler La Vedette was available to back at 29 when the in-running market was suspended, and that a considerable sum was matched on the clear winner at that price.”
"An investigation has revealed that this was due to an obvious technical failure which allowed a customer to exceed their exposure limit. In accordance with our terms and conditions, all in running bets on this race, both win and place, will be made void,” the statement continued.
The conclusion reads: "We fully appreciate the dissatisfaction this will cause many customers, and apologize for a very poor customer and betting experience."
Betfair sporstbook currently functions in normal regime offering members a multitude of sports betting propositions. Let’s hope it was a one-time occurrence and will not repeat anytime soon. Join Betfair now to enjoy extensive betting propositions and take advantage of £25 Free Bet offer.
Written by Alex Nevsky
Category:
Sports Betting Promotions
Tags:
gaming industry news
















