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Grand Online Casino Review
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Updated August 24 2009
Reviewed by Chayanika
Grand Online Casino definitely lives up to its name. Be it their massive game selection, their generous player bonuses, or their impressive Crown Jewels VIP program – the casino excels in every department. It's available in both a download version and an instant play version, so it's flexible and convenient too.
Software
The software that powers all the games at Grand Online Casino was designed by Playtech. The download version of the casino offers over 100 different casino games, while the instant play version, which is played in a web browser, offers a smaller selection of hand-picked games. Even though the instant play version offers less variety, it is far more convenient since it gives players access to their favorite games from any computer in the world. When playing at home it's best to just install the full version, but having access to instant play is definitely a good benefit.
Games
Over 100 games are available at Grand Online Casino. The selection includes a complete range of popular titles, from classic card and table games to Live Dealer games where players can watch their cards being dealt on a live video feed. Grand Online Casino also offers a huge selection of both reel slots and video slots. Plus, there are video poker games, arcade games, and even a few Asian games for a little variety. Last but not least, Grand Online Casino lets players enjoy some of Playtech's best progressive jackpot games and play for jackpots that can pay out millions at a time!
Bonuses and Promotions
Grand Online Casino is offering a double 100% sign-up bonus up to $100 to help new players check out what they have to offer. Regular members are rewarded with $20 for friend referrals, as well as a 20% bonus when the friend makes a deposit of $100. Plus, the casino enrolls all players in their exclusive Crown Jewels VIP Rewards Program, a fantastic point-based loyalty system that offers nine levels of ever-increasing benefits and rewards. Players who make it to the Diamond level can look forward to hundreds of dollars in cash back bonuses, deposit matches, and free gifts each and every week!
Customer Support
Grand Online Casino has a well-trained customer support team. Casino members can contact support reps by email, and can also speak to customer care agents directly by calling one of the toll-free numbers provided on the website (only available in selected countries). Members can also send their queries by fax. Lastly, the FAQ section is very informative and gives answers to lots of general casino related questions – it's a great place to start looking for answers.
Banking
The cashier at Grand Online Casino accepts myCitadel, Click2Pay, MoneyBookers, NETeller, and most major credit/debit cards making deposits at the casino. The minimum deposit amount is $20, and the max is $1000. Withdrawals must be at least $50. All transactions and personal information are encrypted to ensure security.
Conclusion
Grand Online Casino truly is a grand online casino! It offers more than 100 top titles from Playtech, and their game library covers all the major categories from slots to blackjack. The bonuses are competitive, and their Crown Jewels VIP program is definitely worth participating in. The only drawback is the limited number of banking options available to players, but fortunately they accept the most popular online banking solutions.
Grand Online Casino Overview
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About Grand Online Casino 
Grand Online Casino is a downloadable and no download based online casino using Playtech software licensed in Netherlands Antilles. It is one of many online gambling sites owned and operated by Golden Palace Group.
| Gaming License: | Netherlands Antilles |
| Software: | Playtech |
| Owner: | Golden Palace Group |
| Type of Gambling: | Online Casino |
| Download: | Yes |
| No Download: | Yes |
| Sister Casinos: |
24kt Gold Casino Golden Palace Casino Flamingo Club Casino Online Casino |
Preview of Grand Online Casino
 Grand Online Casino Website |
 Grand Online Casino Software Lobby |
Grand Online Casino URL
Current Bonuses at Grand Online Casino
| First Deposit: | 2 x 100% Max. $100/£50/€65 |
| Extra Bonus: | 15% with Wire Transfer Max. $450 |
| Promotions: | Weekly & Monthly |
| Refer A Friend: | $20 Plus 20% of Deposit |
| Loyalty Program: | Crown Jewels VIP Program |
Progressive Jackpot Games Available at Grand Online Casino
 All Playtech Jackpots |
Languages Supported by Grand Online Casino
 English |
 French |
 Spanish |
Deposit Methods Supported by Grand Online Casino
 Visa  MasterCard  Neteller  instaCash |
 Visa Delta  FirePay  Citadel  900Pay  PaySafeCard |
 Visa Electron  Click2Pay  myCitadel  Moneybookers |
Withdrawal Methods Supported by Grand Online Casino
 Bank Draft FirePay |
 Wire Transfer myCitadel |
FirePay |
Currencies Accepted by Grand Online Casino
 Euros |
 Pounds |
 US Dollars |
Support and Contact Information
| Customer Service | support@grandonline.com |
| Support Options Available | Live Chat, Live Service Desk, International Phone Support |
| General Information | (416) 777-6308 |
| Toll Free General Information | (888) 257-7738 |
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