Tag Archive: director of operations

There are two jobs categories within the casino industry, service or management. The former covers everyone from dealers and croupiers to chambermaids and waitresses. Of the latter, there is the pit boss and all the managers above going up to the boss of all bosses, the casino property general manager. In the US, for service jobs, the pay is terrible, but there's a tipping culture that is designed to boost initial earnings. Management jobs are well rewarded and often include a year-end bonus.