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Introduction: Reasons Why an Online Casinos’ Reputation Is Crucial

So you’ve been looking for the best casino site to play. Now you’ve found a new online casino and prepare to sign up, we’re sure that you consider the pluses, like welcome bonuses, game selection, and free spins. But it’s wise to pause for a minute or so, to consider things that might not be so beneficial. Things that might not show up on the website immediately. These can include customer support. And an aspect more important than all of those mentioned. Namely, the online casinos’ reputation. This is the metric that will inform you as to whether you should even start the process of depositing funds into an online casino. To that end, you should always take a deep dive to try and uncover the casino’s credibility. Here we’ve listed some reasons why this is in your interest. 

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Reputable Online Casinos Make Payments on Time

Probably your biggest worry is going to be whether the new casino will payout your winnings. Or even return any money from your account if you decide to go elsewhere. Luckily nearly all casinos realize that their reputation would take a serious nose dive if they failed to make requested payouts promptly. But, as with all things, some outliers either fail to make those payouts completely or make it almost impossible to fulfill a payout request by putting all sorts of obstacles in your path. These sites will claim that you somehow violated their terms and conditions. Or they’ll label you a “bonus abuser”. Then there’s the old and trusted “game malfunction”, meaning that you didn’t win! 

Another thing to watch out for are casinos that are consistently late with their payouts. There’s no way that it takes 2 – 3 weeks to get your money sent through. More often than not, companies that are in a financial bind or have some cash flow problems will often choose which of their clients they’ll make the effort to payout first. So be wary of any time delays in getting your money. That’s why we recommend a site like Bet365 Casino which has a great reputation and is the first choice for many online players.

Online Casinos’ Reputation: Quality Internet Casinos Offer Fair Gaming

As you already know, the house edge gives the casino the advantage, meaning that, on the whole, you should be prepared to lose your cash. But within this, the casino should at the very least, be offering a fair Return To Player (RTP) on their jackpot games. This is the money you can expect to get back from all the monies you’ve bet with, expressed as a percentage. The average RTP is around 96% for slots and 98% for table games. Keep in mind that it’s the game developers who get to fix the RTP. Casinos just host the games. It has happened in the past that a certain developer had a faulty game running in some different online casinos. This resulted in a blemish on those casinos’ reputation. 

online casinos reputation
Reputation represents quality

The Best Gaming Sites Have Knowledgeable Customer Support

It’s normal that with everyday use, at some point you’re going to want to get into contact with the casino’s online customer support. And we’re sure that you’d prefer to speak with a real person. Depending on the site, don’t go expecting too much in the way of knowledgeable and friendly staff. There are some sites out there that are seriously lacking in this area. We suggest that you test their live support feature by asking a simple question over their live chat feature. Or you could do the same via their email. What you want to hear is a friendly voice, with knowledge of the issue and all given promptly.

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Trustworthy Casinos Have Fair Bonus Terms and Conditions

These days nearly all online casinos will feature free spins, welcome bonuses, VIP rewards, and maybe no deposit bonuses. You can look at these offers as a means of boosting your bankroll, though they won’t necessarily increase your jackpot winning chances. A good example would be if you qualified for a 100% match bonus worth up to $1,000. This means that you have the chance to score $1,000. With free spins, for example, you might get 50 x free spins for just signing up to the site. But do be sure to read the terms and conditions. Gaming sites will not let you withdraw anything from a bonus unless their terms and conditions are met. These can vary from one online casino to the next.

Online Casinos’ Reputation: These Are The Most Common T & C’s

Your Play-through – You have to bet a multiple of the bonus before you are allowed to cash out.

Play-through Time Limit – On the whole, casinos give you 30-90 days to meet the play-through requirement.

The Maximum Bet – Some gaming sites can cap how much you can bet (e.g. $100) with an active bonus.

Gaming Restrictions – Some games are restricted from meeting play-through requirements or may have higher wagering requirements (because of their higher RTP).

Deposit Restrictions – Normally you don’t qualify for bonuses after depositing using Neteller or Skrill.

Now, providing that you meet all the T & C requirements, then you’ll receive your bonus payout. But please take the time to read them through completely. There may be something in there that’s going to cause you a headache later on down the line. Sometimes the online casinos’ reputation is not so good and these T & C’s can be written in a manner that makes them ambiguous. Always do a Google search about the site in question, as you’ll be able to find out what other customers thought about them.

online casinos reputation
Always make sure that you read the fine print

Reputable Online Casinos Provide Secure Websites

When you think about it, you’re being very trusting to send all your personal and banking details to a website you only discovered five minutes previously. You’re going to be putting your credit card details into their system. So you’d better be sure and have complete confidence in their security systems. If a hacker gets hold of your personal information, it can cause a huge headache and you may even end up losing funds.

To this end, you should always check that the website is using Secure Sockets Layer (SSL) technology. SSL will encrypt all data going both ways and so a hacker has zero possibility of getting access to your details. If you’re using Google Chrome, you can check a website’s security. Next to the URL, there should be a padlock symbol that’ll be the indication that the site has protection.

Online Casinos’ Reputation: Lots Of Deposit Options

Today’s gambling websites will offer a huge number of deposit methods. The following are some of the most common:

  • Mastercard
  • American Express
  • Visa
  • Discover
  • Skrill
  • Paysafecard
  • Neteller
  • E-check (ACH)
  • Bitcoin
  • Ethereum
  • Wire transfer (e.g. Western Union)
  • Prepaid card

The methods by which you can deposit funds are one of the very first things you should check when you find a new casino site. There’s no point in going through the whole sign up process only to later realize that they don’t accept your preferred method of payment. Also, consider what their cash-out limits are. Because if you score a big win, and win the jackpot online, then you’ll be wanting to cash out as soon as possible. Not be waiting weeks or months and then receive only dribs and drabs over a long period.

online casinos reputation
Use ewallets

Licensed Online Casinos Must Uphold Certain Standards

All internet casinos need to have an operating license. For this, they need to fulfill various qualifications depending on the jurisdiction in question. We should point out that different jurisdictions will have differing criteria for issuing licenses, some being more thorough than others. In a country like Curacao, a gaming license is cheap to obtain and comes with little oversight. On the other hand, a good example would be Bet365 Casino with its license issued by the UK Gambling Commission (UKGC). This is one of the strictest in the world and the online casino will have to prove itself to be top-notch in all aspects of the business. If a company fails at any of its many requirements, then huge fines can follow. And the online casino’s reputation takes a dive. The main takeaway is that the stronger the licensing authority, the more trustworthy the online casino. 

Conclusion: Reasons Why an Online Casinos’ Reputation Is Crucial

When you first come across a good looking casino site, take time out to investigate further. Don’t just assume that everything is good because you’re a sucker for a flashy design. So, don’t make a deposit straight away. Do some research. Try out all the features. Really take some time and effort to check out the online casinos’ reputation. Look at what other gamblers have said about the site. Ignore all the flashy bonuses and free spins or whatever other lip-smacking items they might have to temp you. Take a deep dive. If the site has a good reputation, then you’re good to go.